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In using the www.optiprint.eu Internet Site you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice: "Franchisee", “Franchisee Candidate” "Client", “Partner”, “You” and “Your”, refers to you, the person accessing this Internet Site and accepting Optiprint’s terms and conditions, hereinafter regarded to as “Client”, while "Optiprint" “Optiprint, d.o.o.”, “Ourselves”, “Franchisor”, “Optiprint Franchise Group”, “We” and "Us", refers to the owners of this Internet Site - Optiprint, d.o.o., Kranjčeva ulica 20, SI-1000 Ljubljana, Slovenia, Europe, represented by C.E.O. Lan Hvastija, hereinafter regarded to as Optiprint.

“Party”, “Parties”, or “Us”, refers to both the Client and Optiprint. All terms referring to offers, acceptances and considerations, necessary to undertake the process of our assisting the Client or communicating with the Client about our services, our franchise or a potential partnership, will be done either by formal meetings of a fixed duration, phone, email or electronic communication or by any other means, for the express purpose of meeting the Client’s needs/answering his questions in respect to provisions of Optiprints’ stated services/products. The mentioned forms of communication and cooperation will be done in the most appropriate manner and in accordance with and subject to prevailing Slovenian Law.

Any use of the above mentioned terminology or other words in their singular or plural forms, capitalised or exchanged with and/or/he/she/they, are considered as interchangeable and therefore as referring to the same.

Privacy Statement

We are committed to protecting your privacy. We adhere to all Slovenian Law as well as European Directives that deal with personal information, data protection and related subjects. All applicable provisions of our internal NDA and Confidentiality Rules will be strictly adhered to when dealing with any personal information obtained via the “Contact Us” / “Job Opportunities” / “Become a Franchisee” segments of our Internet Site or any direct emails sent to any address that can be found on our Internet Site.

Purpose of

Optiprint, d.o.o. will not use your provided personal or private information stated in the above paragraph or otherwise obtained, for purposes other than the following:

(1) Digital archiving solely for our own private database with the purpose of easier client-business communication;

(2) The use of the provided contact information in order to answer enquiries from customers/partners;

(3) To transfer any opinions of customers/partners to our product development and/or service teams;

(4) To prepare statistical data in order to evaluate our own operations, not to be disclosed to any non-affiliated business or individual.

Please note that only authorized employees, that have signed a NDA with Optiprint d.o.o. have access and collect information from individual clients on a need to know basis. We constantly review our systems and data to ensure the best possible service is provided for our Clients.


Optiprint, d.o.o. will not disclose any personal or private information of its clients except for the following cases:

(1) When Optiprint, d.o.o. has gained the prior approval of its customers/partners to do so;

(2) Providing personal information to subcontractors which Optiprint, d.o.o. supervises appropriately in order to achieve the above stated purpose of use;

(3) When breach of disclosure is required based on EU or national laws and regulations.

All Client records are regarded as confidential and therefore will not be divulged to any third party, except in the above mentioned cases.

Clients have the right to request sight of, and copies of any and all Client Records we keep on them, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, hand-outs or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Optiprint will only be in connection with the provision of agreed communication, services and products.


Optiprint's service may involve refilled and/or remanufactured original cartridges. Cartridge remanufacture and refilling are carried out exclusively by Optiprint, d.o.o. and not by the cartridge/printer manufacturer and/or the holder of intellectual property rights on cartridges/printers. As a result, the manufacturer is in no way responsible for the printing quality and the specifications of the printer. The holders of intellectual property rights on the equipment and devices we use are third persons (manufacturers), except for the equipment on which it is clearly indicated that the manufacturer is Optiprint, d.o.o. (e.g. ink tank). We are in no way connected with the manufacturers and/or distributors of the equipment and devices nor do we represent any of them.

Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by Slovenian law, Optiprint:

(1) excludes all representations and warranties relating to this Internet Site and its contents or which is or may be provided by any of our affiliates or any other third party, including in relation to any inaccuracies or omissions in this Internet Site and/or the Company’s literature; and

(2) excludes all liability for damages arising out of or in connection with your use of this Internet Site. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you had been advised of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

Optiprint does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your national or European rights as a consumer are affected.


Unless otherwise stated, the services and franchise system featured on this Internet Site are currently only available within the countries listed on our Franchise Map; Iceland, Norway, Sweden, Finland, Russia, Ireland, United Kingdom, Denmark, Estonia, The Netherlands, Germany, Poland, Lithuania, Latvia, Belarus, Belgium, Czech Republic, Ukraine, Cyprus, Slovakia, Moldova, Switzerland, Austria, Hungary, Romania, France, Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Bulgaria, Montenegro, Italy, Albania, Macedonia, Turkey, Belarus, Greece, Spain and Portugal.

All advertising is intended solely for the above mentioned markets. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its contents is prohibited, including such by framing or other similar means or any other means, without the express written consent of Optiprint. Optiprint does not warrant that the service from this site will be uninterrupted, timely or error free, although it will be provided to the best of Optiprints’ ability. By using this service you thereby indemnify Optiprint, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Optiprint on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to the use of Personal Information as stated above without your explicit permission.


Like most interactive web sites Optiprints’ Internet Site uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

The Internet Site uses;

- Google Analytics cookies,

- social media cookies (Facebook plugin for sharing content with friends, Google maps and Najdi.si maps),

- the PHPSESSID cookie; used for the correct functioning of the net-framework, and is removed after closing of the browser.

The consent needed for the use of the PHPSESSID cookie is not required. Obtaining consent for the use of the other stated cookies is required. Google Analytics cookies are used to monitor traffic, solve customer demands and other customer related requests on www.optiprint.eu. In case a client does not allow the cookies to be placed on his computer, he can change the settings in any given moment in the righthand bottom corner of the site, where the Privacy Policy settings are located at all times. By opening these settings the client can choose to allow the placement of cookies to his computer or not. If case all technical cookies for the www.optiprint.eu website are turned off completely (in the browser settings), not all the sites specific functions can be fulfilled.

Links to this Internet Site

You may create a link to any page of this Internet Site without our prior written consent. If you do create a link to a page of this Internet Site you do so at your own risk and the exclusions and limitations set out above will still apply to your use of this Internet Site by linking to it.

Links from this Internet Site

We do not monitor or review the content of other party’s Internet Sites which are linked to from this Internet Site. Opinions expressed or material appearing on such Internet Sites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Optiprint will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Optiprint’s services and the full content of this Internet Site.

Optiprint’s logo is a registered trademark of Optiprint, d.o.o., in Slovenia, a registered community trademark inside the European Union and a registered trademark inside other countries. Optiprint’s ink-tank is a registered model belonging to Optiprint, d.o.o., in Slovenia.


We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link and various other places on our Internet Site or via Company literature (Optiprint Franchise Brochure) or via the Company’s stated telephone, facsimile and mobile telephone numbers.

Optiprint, d.o.o. is a registered limited liability company in Ljubljana, Slovenia, Kranjčeva ulica 20, 1000 Ljubljana, Business Number 3575683000.


The laws of the Republic of Slovenia govern these terms and conditions. By accessing this Internet Site you consent to these terms and conditions and to the exclusive jurisdiction of the Slovenian courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Optiprint to enforce any of the provisions set out in these Terms and Conditions or failure to exercise any option to terminate communications with a Client, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of Optiprint.

Notification of Changes

Optiprint reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page under the News section and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this Internet Site and/or undertaking to communicate with Optiprint with regards our services, our franchise or a potential partnership, indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Any national or European Consumer Rights are unaffected.

These Terms and Conditions are deemed effective from the 20th of February 2015.

Ljubljana, 20.2.2015

Optiprint, d.o.o.

© Optiprint 2015 All Rights Reserved

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